Multi-User Access for Small Funeral Homes: The Secret to Teamwork
When your team can't access the same information, families suffer. Multi-user access eliminates information silos and creates seamless service experiences.
The "Only Sarah Knows" Problem
The scenario: Sarah handles all the family arrangements. She's out sick when the family calls with questions about their service. No one else can access her notes. The family gets transferred between staff members who can't help, leaving them frustrated during an already difficult time.
This happens in funeral homes everywhere. Information lives with individuals instead of being accessible to your entire team. The result? Inconsistent service and stressed staff.
Single-User Problems:
- • Only one person can update records
- • Information trapped on individual computers
- • Staff can't help when key person is unavailable
- • No coordination between team members
- • Knowledge walks out the door when staff leaves
Multi-User Benefits:
- • Everyone accesses the same current information
- • Real-time updates across all devices
- • Any staff member can help any family
- • Perfect coordination between team members
- • Knowledge stays with your funeral home
How Multi-User Access Actually Works
Real-Time Collaboration
Morning: Director A meets with a family and updates their preferences in Sacred Grounds.
Afternoon: Director B receives a call from the same family. Opens Sacred Grounds and sees all current information, including this morning's updates.
Evening: Staff member C updates service details. Changes are immediately visible to Directors A and B on their devices.
Result: Family receives consistent, informed service from any staff member, any time.
Security Done Right
Multi-User Doesn't Mean Less Secure
Sacred Grounds uses role-based access control. Each staff member sees only what they need for their job, and all access is logged for security and compliance.
Role-Based Access
Directors see everything. Staff see what they need. Administrative assistants have limited access.
Audit Trails
Every change is logged with who made it and when. Perfect for compliance and accountability.
Secure Login
Each staff member has their own secure login. No shared passwords or accounts.
Growing Your Team? No Problem.
As your funeral home grows, multi-user access grows with you. Add staff members, adjust permissions, and maintain seamless operations without disruption.
Perfect for Growing Funeral Homes:
Build a Team, Not Information Silos
Sacred Grounds multi-user access ensures every family receives consistent, professional service from every team member. Because great funeral service is a team effort.