Frequently Asked Questions
Common questions from funeral home owners and directors about Sacred Grounds.
What is Sacred Grounds?
Digital record keeping software built specifically for funeral homes. Replace filing cabinets with secure digital records, prevent scheduling conflicts, and manage cemetery plots. Purpose-built for funeral homes, not a generic business tool.
Why switch from paper filing systems?
Find any family record in seconds instead of searching filing cabinets. Prevent double-booking disasters. Never lose important information. Your staff spends less time searching and more time serving families.
What's included in the free plan?
100 family records, up to 3 users, and all basic features. No hidden fees. Enough for most small funeral homes to get real value before upgrading.
Can I import existing records?
Yes. Import digital records via CSV file. Paper records need manual entry, but our simple forms make it quick. Great opportunity to organize your records properly.
How secure is family information?
All data is encrypted and stored on secure servers. More secure than filing cabinets that can be lost to fire or theft. We take data security seriously.
Do staff need training?
No training required. Designed to be immediately usable. Works like familiar things - phone books, calendars, filing systems. Most funeral homes are running within minutes.
Does it help with record keeping?
Yes. Automatically tracks when records are created and updated. Generate reports when needed. Everything timestamped and organized properly.