PARISH RELATIONSHIPS
Catholic funerals are led by priests and follow specific liturgical structures. Building strong relationships with local parishes positions your funeral home as a trusted Catholic service provider. Parish priests often recommend funeral homes they work with regularly, making these relationships valuable for referral generation.
Catholic Funeral Structure
Vigil Service (Wake)
Evening gathering at funeral home the night before the funeral mass. Includes prayer, scripture readings, and eulogies. Priest may lead or family may self-lead depending on preference.
Funeral Mass
Primary service held at the parish church. Led by a priest, includes full Catholic mass liturgy (readings, prayers, Eucharist). Typically 1-1.5 hours.
Graveside Committal
Brief ceremony at the grave. Priest blesses the grave; family says final goodbyes. Typically 15-20 minutes.
Critical Steps for Funeral Home Coordination
Step 1: Identify the Family's Parish
Ask which parish the deceased was registered with or regularly attended. This determines which priest conducts the mass.
Step 2: Contact the Parish Immediately
Call the parish office to notify them of the death and begin mass scheduling. Provide: deceased's name, family contact info, preferred mass date/time.
Step 3: Coordinate Mass Scheduling
Work with parish office to find available mass times. Consider: priest availability, church calendar, family preferences. Most parishes offer flexibility but some have limitations (limited masses certain days, holiday restrictions).
Step 4: Plan Vigil Service Timing
Schedule vigil for evening before mass. Coordinate with parish on any priest participation in vigil.
Step 5: Arrange Logistics
Confirm: pallbearer assignments, music/organist (if family wants recorded music), readings/readers, eulogies/eulogists. Many parishes have guidelines on music selection and eulogy format.
Questions to Ask Catholic Families
- "What parish was the deceased affiliated with?"
- "Do you have a preferred priest?"
- "What preferred date/time for the mass?"
- "Any specific readings or scripture preferences?"
- "Who will be readers or eulogists?"
- "Any music preferences for the mass?"
Common Coordination Issues and Solutions
Issue: Parish Has Limited Mass Availability
Solution: Work with family on flexible timing. Some parishes offer specific funeral mass slots; be prepared to accommodate their schedule.
Issue: Deceased Not Registered at a Parish
Solution: Ask family which parish they'd like to use, or help them find a parish willing to conduct the mass.
Issue: Cremation Preference
Solution: Cremation is now permitted in Catholic practice. Coordinate timing so cremation happens after mass.
Building Parish Relationships
- Identify all Catholic parishes in your service area
- Introduce yourself to parish priests and office administrators
- Attend Catholic community events to build relationships
- Ask how your funeral home can better serve their parishioners
- Provide consistent, professional service to all parish-referred families